Skills & Competencies for Integrated Solutions Engineer I

Integrated Solutions Engineer I job profile

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JOB SUMMARY for Integrated Solutions Engineer I

Designs the enablement plans and configuration specifications and performs installation processes to implement integrated hardware and software systems and products purchased by customers.

JOB RESPONSIBILITIES for Integrated Solutions Engineer I

Prototypes and tests proposed solutions for feasibility, reliability, and quality. Develops program and system specifications to meet customers' technical requirements and guide enablement, configuration, or coding of products and solutions. Provides technical information, requirements, and cost estimates to sales teams to use in proposals, quotes, and statements of work. Creates and maintains documentation to provide customers with a reliable technical resource for product operation and maintenance.

Integrated Solutions Engineer I SALARY RANGE

BASE 50%
$78,539
TOTAL 50%
$83,189
Job Level
P01
Job Code
SM15000227
Education/Degree
Bachelor's Degree
Reports To
Manager

Integrated Solutions Engineer I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Integrated Solutions Engineer I skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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11 general skills or competencies (Job family competencies) for Integrated Solutions Engineer I

1 Job Family Competencies – Field Service Engineering
Proficiency Level -2
Skill definition-Providing technical support to customers, including product installation and repair to ensure technical functionality and operations.
Level 1 Behaviors
(General Familiarity)
Documents procedures used in providing technical field services.
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Level 2 Behaviors
(Light Experience)
Compiles and reports data on reported technical errors and malfunctions for resolution.
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Level 3 Behaviors
(Moderate Experience)
Installs needed service updates and configurations to customers' equipment.
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Level 4 Behaviors
(Extensive Experience)
Interprets industry standards and guidelines to ensure seamless delivery of field service engineering.
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Level 5 Behaviors
(Mastery)
Designs an organizational workflow to efficiently manage field services and minimize operational risks.
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2 Job Family Competencies – Computer Hardware
Proficiency Level -2
Skill definition-Maintaining, configuring, and setting up computer hardware to increase business efficiency and staff productivity.
Level 1 Behaviors
(General Familiarity)
Documents the processes used in troubleshooting and repairing computer hardware.
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Level 2 Behaviors
(Light Experience)
Informs the management of the problems that need to be solved in our computer hardware.
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Level 3 Behaviors
(Moderate Experience)
Leverages advanced troubleshooting techniques to fix complex computer hardware issues.
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Level 4 Behaviors
(Extensive Experience)
Guides the team in troubleshooting and repairing computer hardware issues.
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Level 5 Behaviors
(Mastery)
Develops security measures and standards for all computer hardware in the IT environment.
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3 Integrated Solutions Engineer I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Integrated Solutions Engineer I
Proficiency Level - 4
5 Competency for - Integrated Solutions Engineer I
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Integrated Solutions Engineer I

1 Core Competencies – Information Technology Trends
Proficiency Level -1
Skill definition-Staying abreast of the emerging trends in information technology to improve business' operational efficiency and drive profitable growth.
Level 1 Behaviors
(General Familiarity)
Describes the basic functions and features of tools used in managing technology-related projects.
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Level 2 Behaviors
(Light Experience)
Identifies and reports the current technology trends that affect our business operations.
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Level 3 Behaviors
(Moderate Experience)
Attends various technology seminars to keep abreast of the latest IT trends and innovations.
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Level 4 Behaviors
(Extensive Experience)
Facilitates various virtual technology training sessions to drive cost reduction within our business.
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Level 5 Behaviors
(Mastery)
Establishes new policies for technology enhancements in alignment with changing IT trends.
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2 Core Competencies – Analytical Thinking
Proficiency Level -2
Skill definition-Gathering, organizing, and analyzing information to identify the root cause of organizational problems and develop alternative solutions accordingly.
Level 1 Behaviors
(General Familiarity)
Describes the importance of analytical thinking in the workplace.
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Level 2 Behaviors
(Light Experience)
Asks the right questions to ensure clarity on business goals and requirements.
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Level 3 Behaviors
(Moderate Experience)
Decomposes complex issues into several parts and solves them individually.
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Level 4 Behaviors
(Extensive Experience)
Determines and prioritizes the sequence of steps for a specific situation.
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Level 5 Behaviors
(Mastery)
Establishes critical training and initiatives to foster analytical thinking across our business.
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3 Integrated Solutions Engineer I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Integrated Solutions Engineer I
Proficiency Level - 4
5 Competency for - Integrated Solutions Engineer I
Proficiency Level - 5

Summary of Integrated Solutions Engineer I skills and competencies

There are 0 hard skills for Integrated Solutions Engineer I.
11 general skills for Integrated Solutions Engineer I, Field Service Engineering, Computer Hardware, IT Architecture, etc.
7 soft skills for Integrated Solutions Engineer I, Information Technology Trends, Analytical Thinking, Innovation, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Integrated Solutions Engineer I, he or she needs to be proficient in Information Technology Trends, be proficient in Analytical Thinking, and be proficient in Innovation.

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